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CONTACT INFO
  • Mailing Address P.O. Box 3955 - 00100, Nairobi
  • Phone +254 725 783 480
  • Email info@africomea.com

FAQ’s

Frequently Asked Questions

Welcome to our Frequently Asked
Section

We provide answers to some of the most common questions about our printing services.
If you have a question that's not covered here, please don't hesitate to contact us
for more information.
  • What types of printing services do you offer?
    We offer a wide range of printing services, including offset printing, digital printing, wide format printing, and more. We specialize in various printed materials, from business cards and brochures to banners and custom packaging.
  • What is the difference between offset and digital printing?
    Offset printing is ideal for large print runs and offers superior color accuracy and quality. Digital printing is best for shorter runs, quick turnaround times, and variable data projects.
  • Can I provide my own design, or do you offer design services?
    Yes, you can provide your own design. However, we also offer professional graphic design services to help you create eye-catching, custom designs tailored to your needs.
  • What file formats do you accept for artwork and design files?
    We accept a wide range of file formats, including PDF, JPEG, PNG, AI, PSD, and more. Our team can assist you in ensuring your files are print-ready.
  • What is the typical turnaround time for printing orders?
    Turnaround times can vary depending on the complexity and size of the project. We offer fast turnaround options for rush orders, and our team will provide you with an estimated delivery date for your specific project.
  • Can you help with mailing services for direct mail campaigns?
    Absolutely! We provide comprehensive direct mail services, including list management, printing, addressing, and mailing, to help you reach your target audience effectively.
  • Do you offer eco-friendly printing options?
    Yes, we are committed to sustainability. We offer eco-friendly printing options, such as recycled paper, soy-based inks, and environmentally responsible printing practices.
  • Can you assist with large format printing for trade shows and events?
    Yes, we specialize in large format printing for trade show displays, banners, posters, and more. Our team can create eye-catching visuals to make your event a success.
  • What payment methods do you accept?
    We accept a variety of payment methods, including major credit cards, checks, and online payment options. Please contact our customer service team for specific payment inquiries.
  • How can I request a quote for my printing project?
    Requesting a quote is easy! Simply fill out our online quote request form, or get in touch with our team via phone or email. We'll provide you with a competitive quote tailored to your project requirements.